Extension Africa Privacy Policy
We created this page to help you navigate through key aspects of our Privacy Program and learn more about your privacy rights. At Extension Africa, we are dedicated to safeguarding your privacy and protecting your data. The security of your personal information is paramount to us and we follow strict internal guidelines, legal requirements and industry best practices to ensure that your data is secure and used only for authorized purposes.
1 Introduction
This Privacy Policy explains how Extension Africa Consulting Ltd. collects, uses, and processes your personal data when using our website, web application, mobile app, and email communications ("Products and Services").
2 Data We Collect
- Information you give us: Personal details (email, name, ID, etc.) you provide when using our services.
- Information we collect: Device data, transaction history, and technical activity like IP address and browser type.
- Information from third parties: Data from banks, payment providers, or other services you interact with.
- Social network data: If you sign in using Facebook, Google, Apple ID, or similar providers.
- Sensitive data: Biometric data (e.g., face scans) for identity verification purposes.
- Location data: Precise or approximate location to provide location-based features. You can disable this in your device settings at any time.
3 How We Use Your Information
We use your data to:
- Provide and manage our Products and Services
- Comply with legal obligations and prevent fraud
- Improve and personalise our services
- Contact you with service updates or promotional offers (where applicable)
- Provide location-based services such as farm field mapping and location-based advisory services
4 Sharing Your Data
We may share your data with trusted third parties including service providers, regulators, or legal bodies — only as required and with proper safeguards in place.
5 Data Retention
We keep your data only as long as necessary for the purposes set out in this policy, or as required by applicable law.
6 Your Rights
You have the right to access, correct, delete, or restrict your personal data, and to object to processing in certain cases.
To exercise your rights, contact us at info@extensionafrica.com
7 Cookies
We use cookies to improve your experience. View our separate Cookie Policy for full details.
8 Changes to this Policy
We may update this policy occasionally. The latest version will always be available on our website.
9 Contact Us
If you have any questions or concerns about this policy, please contact our Data Protection Officer:
Extension Africa Consulting Ltd.
Email: info@extensionafrica.com